We are a busy, patient-focused ophthalmology practice dedicated to delivering high-quality eye care and exceptional service. We are seeking a detail-oriented and highly organized professional to join our team in a multi-functional role supporting billing, insurance authorization, and front office operations.

Position Overview
The Billing, Authorization & Front Office Coordinator plays a critical role in ensuring smooth daily operations, accurate revenue cycle processes, and excellent patient experience. This position serves as a liaison between patients, providers, insurance carriers, and third-party billing services.

Key Responsibilities
* Billing & Revenue Cycle
* Coordinate with third-party billing services to facilitate timely payments
* Process and reconcile daily patient and insurance payments; prepare deposits
* Manage in-house billing, co-management accounts, and payment follow-ups
* Ensure pre-payment for surgical and specialty services when applicable
* Insurance Authorizations
* Obtain and manage authorizations for exams, procedures, and surgeries
* Assist front office with verifying insurance eligibility, benefits
* Maintain and update authorization records in EHR systems
* Communicate with insurance providers, referring offices, and patients

Front Office & Patient Services
* Assist front office with reception duties including:
* Greet and check in/out patients with professionalism and care
* Schedule appointments, confirm visits, and handle cancellations/no-shows
* Collect co-pays and maintain accurate patient demographic and insurance records
* Assist with Medical Records
* Scan and maintain patient documentation in EHR systems
* Ensure accuracy of patient charts, CPT coding, and claims data
* Support compliance with HIPAA/PHI standards

* Qualifications
* 2+ years of experience in medical billing, authorizations, or front office (ophthalmology preferred)
* Familiarity with EHR systems (e.g., Nextech & EPIC)
* Strong knowledge of authorization processes, insurance verification and general billing process
* Excellent organizational, multitasking, and communication skills
* High attention to detail and commitment to patient confidentiality (HIPAA compliance)
What we offer:
* Competitive pay based on experience
* Supportive team environment
* Full-time position in a respected private practice setting
* If you are a motivated healthcare professional who thrives in a fast-paced environment and enjoys both patient interaction and behind-the-scenes operations, we'd love to hear from you!

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.